Delivery and Returns

DELIVERY

We currently deliver to UK Mainland, UK Islands, Channel Islands and Isle of Man.
  • Express shipping - £4.99 - 1-3 working days from order.
  • Standard shipping - £2.99 - 3-5 working days from order.
  • Made to order shipping - £2.99 - 5-7 working days from order.
  • Free Shipping - free standard shipping on orders over £35.
Auto-renew subscriptions – All auto-renew subscription boxes ship FREE around the middle of the month following signup.
Gift subscriptions - the first box ships within your chosen delivery service (Standard shipping or Express shipping), remaining boxes ship monthly from the middle of the month following activation.

    If an order contains an auto-renew subscription as well as other products, we will ship the other products within 3 - 5 working days and standard delivery will be charged. The subscription box will be shipped separately around the middle of the following month.

    RETURNS

    Returns – our 100% money back guarantee

    We want you to be completely satisfied with your purchase. In the unfortunate event that you are not, please contact us by email at bakingclub@bakedin.co.uk within 7 days of receiving the item. You can then simply return the item to us unopened, in its original condition and packaging with any enclosed documentation, within 14 days of receipt. We will issue a full refund once we receive it.

    Please note:
    1. Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
    2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
    3. The cost of returning the item to us is your responsibility.
    4. Delivery charges are only refundable where goods are faulty and a refund is made.

    CHRISTMAS DELIVERY

    • We will continue shipping until 3pm on Wednesday 22nd December - we cannot guarantee delivery before Christmas
    • We ship using Royal Mail on a 48hr service
    • The Baked In Factory will close on Thursday 23rd December and any orders made between this time and Tuesday 4th January will be shipped week commencing Tuesday 4th January
    • Please continue ordering on our website and we'll make sure to get them shipped when we all return from the Christmas and New Year holidays
    • For new rolling Baking Club customers your first box will arrive mid-January if you order by midnight on 1st January. If you order after this cut-off your first box will be the February Baking Club which will be shipped mid-February. 
    • If you buy a Baking Club , Bread Baking Club or Junior Baking Club Gift Subscription you can print out the artwork below that you can use to give to your Gift Recipient in case it doesn't arrive in time.
    Artwork for Gift Certificate printing

    Gift Certificate